Google My Business (GMB) is an effective tool for any business that is seeking to improve its presence and get new customers, as well as getting higher rankings from local SEO. When used properly, GMB may prove helpful in your quest to attract the attention of clients within your area. In this guide, we will look at various practical ways of getting more from Google My Business and increasing the benefits it will bring to your business.
What is Google My Business and Why is it important.
Google My Business is a free solution to help businesses manage how their business appears on Google Search and Maps. By setting up and optimizing a GMB profile, you can display important details about your business, such as:
- Business name
- Location
- Operating hours
- Contact information
- Website link
- Customer reviews
- Photos and videos
- Increased Local Visibility: When people search for a business nearby, GMB makes it easier for local customers to discover your organisation.
- Customer Engagement: By having a GMB account you get to receive ratings and reviews, customers can also ask question, and do business with you.
- Improved SEO: Likewise, optimising your GMB profile gives you a head-start to rankings in local search engine results.
Response to this interesting topic is very simple; you need to claim and verify your GMB listing.
The first of these growth strategies is to make sure you have a claimed and verified GMB profile. Here’s how:
- Create a GMB Account: Go to Google My Business website and if you have an account, login, but if you do not, create one.
- Add Your Business: Fill in your business name, address or any other information correctly on the relevant spaces.
- Verify Your Business: Google goes further by either sending a postcard or an email or even a text message containing the verification code. Use the latter for further usage, only after you have completed the verification process to gain access to all the features you will encounter.
Optimize Your GMB Profile
It’s highly pointed out that an optimized GMB profile plays a significant role in acquiring customers and ranking competitively in the search engine. Follow these steps:
- The user should supply all the necessary and correct information.
- There should be alignment of business name, address and phone number both on the websites and other online marketing channels.
- Distribution of detailed categories and subcategories that correspond to your services.
- Include your operating hours and remember to make changes to such when necessary such as during festive seasons.
- There is a necessity to create a bright and powerful business description.
- It is also important that you conclude by equally showcasing the unique selling propositions.
- This means that you should use keywords that your desired audience might be typing into their search engine.
Example: Welcome to [Your Business Name] an organisation that deals with the provision of quality [services/products] that caters our clients needs. Serving the [City] region, we take care of our customers and produce high-quality work.”
Major Expectations According to the recommendations provided by expert photographers, the use of high-quality photos including high quality of the videos besides the availability of sufficient stocks is expected as shown below.
Consumers appreciate the aesthetic value of visual content that you add to your GMB listing.
- Types of Photos to Include
- Shooting some clips outside and inside the business venue
- Product or service images
- Team photos
- Photographic pictures and images of the patient before and after the surgical procedures (if any).
- Tips for Visual Content
- Use high-resolution images.
- Always upload new pictures to update your profile.
- Use videos that represent your business for instance, and tour around the business premises or customers’ opinions on the products offered.
Encourage and Manage Reviews
Reviews are very helpful to enable a firm to gain credibility among its potential customers. Here’s how to leverage them:
- Request Reviews
- Polite customers who have received good services or products should be politely advised to write a feedback.
- Is it on your email signature, invoices, receipt, or letters?
- Respond to Reviews
- Praise customers for their good deeds and good comments.
- If you have received negative reviews, do not argue with customers rather show them the way forward.
Example: Dear [Customer Name], We appreciate your comments on our service. We regret hearing such things from you, and we’ll really like to ensure that we balance up for this. We hope you enjoyed reading the article as much as we enjoyed writing it, you can contact us at [Contact Info].
Post Regular Updates on GMB
Google My Business also enables posting of update, offers, and events on the company’s profile.
- What to Post
- Promotions or discounts
- Upcoming events
- New product launches
- Seasonal offers
- Tips for Effective Posts
- Use high-quality images.
- Suggested components to include with the page layout are: Include a compelling call-to-action (i.e., “Book Now”, “Learn More” etc.).
- Post should be short but interesting and attractive to the readers.
Leverage GMB Insights
Google offers detailed stats to give you more insight on how the customers are engaging your profile. Use GMB Insights to:
- Keeping the count of views, clicks and if possible the calls.
- Explian to which extent customers approach your business directly, use discovery search, or are looking specifically for your brand.
- Find out which queries receive the greatest interest from customers on your profile.
- Apply these findings to your approach and steer towards better results and the method that yields the most benefits.

Optimize for Local SEO
Improving your location-based search engine optimization strategies is an activity that supports your GMB strategy.
- Add Keywords
- Always make sure you incorporate keywords suitable for your business line in your business name, description, and posts.
- Utilise geo-sensitive phrases (e.g., “top Italian restaurant in [place].”).
- Build Local Citations
- Take out a listing on some of the better-known local business directories such as Yelp and TripAdvisor.
- Make sure that the details presented in the NAP conform with those used on other sites.
- Thus, we come up with the need to build a Local Content Strategy.
- It’s advisable to Write blog posts specifically for local issues.
- Partner with some local personalities or companies.
Use Q&A Effectively
Google My Business has the feature where there is a possibility to answer questions from the clients. Proactively use this feature:
- Include frequently asked questions and then provide responses to all of them.
- Check for new questions frequently and answer quickly when there are quite a number of questions.
- By using the keywords in your answers, the search engine optimization of the page will be improved.
Promote Your GMB Profile
Drive traffic to your GMB profile by promoting it across multiple channels:
- Place the GMB listing link on your website, and your social media pages.
- You should share GMB posts on your social media profiles.
- Ensure GMB is in the email signature.
Keep track of new features from Google
Features of GMB are often revamped at Google. By informing oneself you are able to make proactive moves in relation to new developments.
Attend local SEO and GMB communities and groups online.
It is important to subscribe to the relevant newsletters to get the latest information on the latest changes of GMB.
Conclusion
To further build the reach of the Google My Business, you need to improve the optimization, get engaged in responsiveness, and improvement. Heeding the elements of this guide, you can easily boost your local presence, gain more patronage and expand your business significantly.
Start using these tips today and see your business grow in a very competitive internet environment!
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